Frequently Asked Questions
Address Formatting
- My American Express account is not showing my mailbox number, what should I do?
- My AT&T bill is not showing my mailbox number, what should I do?
- My Bank of America account is not showing my mailbox number, what should I do?
- My GEICO mail is not showing my mailbox number, what should I do?
- Some of the sender or the vendor will not recognize my new Scan Mailboxes address due to their automatic verification system, what should I do?
- What should my Scan Mailboxes address should look like when sending through US Postal Service?
- What should my Scan Mailboxes address should look like when sending through US Postal Service?
Billing Questions
Mail Forwarding
Miscellaneous
- Can I access my account anytime if something is wrong at your office?
- Can I deposit individual checks?
- Can I pick my mail up at Scan Mailboxes?
- Can I receive packages at my place instead of my Scan Mailboxes' address?
- Can Scan Mailboxes address be used as a home or business address?
- Do you receive mail and packages from any couriers?
- Do you shred all of the mail when requested?
- Does junk mail count towards my account limit? Show all articles ( 10 )
Online Mailbox Account
Registered Agent Service
USPS Change of Address
USPS PS-1583 Postal Consent Form
- Can I scan the required documents and send it to you via an upload site or email?
- How do I start my online postal mail scanning service?
- I live in the Austin area, can I stop by the office without having to notarize the postal consent form?
- What documents are required to create my account?
- What happens if I do not send Scan Mailboxes a copy of my postal consent form (PS Form 1583)?
- Where do I get USPS PS 1583 form?