Some of the sender or the vendor will not recognize my new Scan Mailboxes address due to their automatic verification system, what should I do?

That can sometimes happen due to their verification system which relies on the US Postal Service database. Sometimes they’re either outdated or there is a miscommunication between their system and the US Postal Service database.

Here are several ways to get the address to work:

1. YOUR NAME OR COMPANY NAME
   2028 E BEN WHITE BLVD #240-XXXX
   AUSTIN TX 78741-6931
2. YOUR NAME OR COMPANY NAME
   2028 E BEN WHITE BLVD
   240-XXXX
   AUSTIN TX 78741-6931
3. YOUR NAME OR COMPANY NAME
   2028 E BEN WHITE BLVD STE 240-XXXX
   AUSTIN TX 78741-6931
4. YOUR NAME OR COMPANY NAME
   2028 E BEN WHITE BLVD
   STE 240-XXXX
   AUSTIN TX 78741-6931
5. YOUR NAME OR COMPANY NAME
   ATTN: XXXX
   2028 E BEN WHITE BLVD STE 240
   AUSTIN TX 78741-6931
6. YOUR NAME OR COMPANY NAME
   2028 E BEN WHITE BLVD
   STE 240 PMB XXXX
   AUSTIN TX 78741-6931

If you continue to have trouble, please let us know and we’ll work with you and your sender to figure out the best way to make it work. The chance is that we may have customers who already have successfully updated their address correctly with the same sender you have. For example, a bank or credit card company.