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Select Your Plan
Complete the Postal Content and Change of Address Request Forms
View Your Mail Online
We are a Commercial Mail Receiving Agency (CMRA) authorized by United States Postal Service. We take every precaution to make sure we keep our customers’ mail and documents safe and confidential. We never share or sell your personal information to anyone, and we make no exceptions.
How Virtual Mailbox Service Works
Mail Arrival
Regardless of where you live (in the state, out of state, or out of the country), your postal mail arrives at our facility using your unique, designated Scan Mailboxes address in Austin, TX, USA.
With Scan Mailboxes, you can choose your own four digit (####) mailbox number or one will be assigned.
Scan and Notify
When your mail arrives at our facility, we scan the front of the envelopes and packages. An email notification will be sent to you and the images are posted on your secure online account for your viewing. After scanning, all physical mail and packages are locked in a secure on site storage until you tell us what to do next.
Manage Your Mail
Access your secure online account and tell us what to do with your mail. Options include:
- Open and Scan Mail
- Forward your mail & package
- Deposit Checks
- Store or Delete and Shred
Your Mail Is Always Protected and Secure
We take your privacy seriously. We do not disclose or share any of your personal information to anyone, except as required by the US Postal Service. At minimum, our customer’s mail and documents are always:
Inventoried
Stored in our Secured Storage
Handled By Authorized Users
Shredded & Recycled with Supervision
Our business is based on protecting and securing your privacy.
We rigorously maintain physical, electronic, and procedural safeguards that comply with the State of Texas and Federal regulations on your personal information.
All of our employees are pre-screened with background checks and references. Before hire all employees are taught to comply with the SMB’s confidentiality agreement including the regulations for CMRA set by US Postal Service and complete privacy awareness training.