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Select Your Plan


Complete the Postal Content and Change of Address Request Forms


View Your Mail Online

We are a Commercial Mail Receiving Agency (CMRA) authorized by United States Postal Service. We take every precaution to make sure we keep our customers’ mail and documents safe and confidential. We never share or sell your personal information to anyone, and we make no exceptions.

How Virtual Mailbox Service Works

Mail Arrival

  • Step One | Mail Arrival

Regardless of where you live (in the state, out of state, or out of the country), your postal mail arrives at our facility using your unique, designated Scan Mailboxes address in Austin, TX, USA.

With Scan Mailboxes, you can choose your own four digit (####) mailbox number or one will be assigned.

Step One | Mail Arrival
Step Two | Scan and Notify

Scan and Notify

  • Step Two | Scan and Notify

When your mail arrives at our facility, we scan the front of the envelopes and packages. An email notification will be sent to you and the images are posted on your secure online account for your viewing. After scanning, all physical mail and packages are locked in a secure on site storage until you tell us what to do next.

Manage Your Mail

  • Step Three | Manage Your Mail

Access your secure online account and tell us what to do with your mail. Options include:

  • Open and Scan Mail
  • Forward your mail & package
  • Deposit Checks
  • Store or Delete and Shred
Step Three | Manage Your Mail

Your Mail Is Always Protected and Secure

We take your privacy seriously. We do not disclose or share any of your personal information to anyone, except as required by the US Postal Service. At minimum, our customer’s mail and documents are always:


Stored in our Secured Storage

Handled By Authorized Users

Shredded & Recycled with Supervision

Please review our terms of use and privacy policy for more details and if you have any questions or comments, please contact us anytime

Our business is based on protecting and securing your privacy.

We rigorously maintain physical, electronic, and procedural safeguards that comply with the State of Texas and Federal regulations on your personal information.


All of our employees are pre-screened with background checks and references. Before hire all employees are taught to comply with the SMB’s confidentiality agreement including the regulations for CMRA set by US Postal Service and complete privacy awareness training.

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February 18 (Monday)President Day
May 27 (Monday)Memorial Day
July 4 (Thursday)Independence Day
September 2 (Monday)Labor Day
October 14 (Monday)Columbus Day
November 11 (Monday)Veterans' Day
November 28 (Thursday)Thanksgiving Day
November 29 (Friday)Thanksgiving Day
December 25 (Wednesday)Christmas Day